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Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect the following information when you use bidin.in:

  • Account Information: Name, email address, phone number, and profile details you provide.
  • Transaction Data: Bid history, payments, wallet balances, and auction activity.
  • Usage Data: Pages visited, features used, device information, IP address, and browser type.
  • Content: Auction listings, reviews, messages, and media you upload.

2. How We Use Your Information

  • Provide, maintain, and improve the Platform.
  • Process transactions and send payment confirmations.
  • Send notifications about auctions, bids, and account activity.
  • Calculate trust scores and prevent fraud.
  • Respond to support requests and enforce our terms.

3. Data Storage & Security

Your data is stored on secure servers. We use encryption (TLS) for data in transit and at rest. Passwords are hashed using bcrypt. We follow industry-standard practices to protect your information, but no system is 100% secure.

4. Sharing of Information

We do not sell your personal data. We may share information with:

  • Payment partners: To process UPI transactions securely.
  • Other users: Your public profile, listings, and reviews are visible to others.
  • Legal authorities: When required by law or to protect our rights.

5. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

  • Access and download your personal data.
  • Correct inaccurate information.
  • Request deletion of your account and data.
  • Withdraw consent for data processing.
  • File a grievance with our Data Protection Officer.

6. Cookies & Analytics

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand Platform usage. You can control cookie preferences in your browser settings.

7. Data Retention

We retain your data for as long as your account is active. Transaction records are kept for 7 years for legal compliance. After account deletion, your data is purged within 30 days, except where retention is required by law.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or in-app notification.

9. Contact

For privacy concerns, contact our Data Protection Officer at privacy@bidin.in.